Ps4 downloaded game disk damaged cannot read

 · The PS4 cannot read the external hard drive due to various reasons, including a corrupted PS4 system software, a corrupted external HDD or a malfunctioning USB port. If you need further assistance with your problem, please do contact us.  · Fully turn-off the PS4 and unplug the cord. Put the cord back in and hold down the power button until you hear a second beep. This will put it Estimated Reading Time: 4 mins. Answer (1 of 3): First off, clean the disk. And don't use your shirt, use a disc cleaner. Check for scratches as you do so. If there are scratches, (as in, large scratches or many, many, many small ones) there's a good chance the disk is unreadable, and you'll have to get a new one. After cleanin.

4. Restart your PS4. Now try installing the game again. If it still does not work, disconnect the PS4 from the internet, uninstall the game again, clear the cache again, and try installing the game with your internet connection still off. Sometimes it may take a few minutes for the game to realise that it has actually installed everything. The PS4 cannot read the external hard drive due to various reasons, including a corrupted PS4 system software, a corrupted external HDD or a malfunctioning USB port. If it doesn't, then most probably the hard disk itself has been damaged. Reply. Melech says: Firstly I could back up my ps4 and not download games to it BUT NOW the ps 4. What Happens If A PS4 Disc Is Scratched? If the PS4 is damaged or scratched it cannot be read by the PS4 disc drive so you cannot play the game, as the PS4 requires the game disc to be inserted to verify ownership of the game. You will not be able to play the game and need to replace the disc.

The PS4 cannot read the external hard drive due to various reasons, including a corrupted PS4 system software, a corrupted external HDD or a malfunctioning USB port. If you need further assistance with your problem, please do contact us. If you have a friend with a PS4 try to load it on his, I would say try a different game. Though I've definitely been in this situation and other games work, but it did end up being the disk by testing it on a friends console. What Happens If A PS4 Disc Is Scratched? If the PS4 is damaged or scratched it cannot be read by the PS4 disc drive so you cannot play the game, as the PS4 requires the game disc to be inserted to verify ownership of the game. You will not be able to play the game and need to replace the disc.